FAQ

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

We accept payments via Orange Money and MyZaka. Simply send the amount for your chosen plan to 72745729 and enter the transaction reference in the subscription form.

Account activation is usually completed within 1 to 3 hours after we confirm your payment. You will receive an email notification once your account is active.

Our subscriptions are non-recurring, meaning you only pay for the specific period you choose. There is no need to cancel as it will expire automatically unless you choose to renew.

Yes! Our platform is fully responsive and optimized for all mobile devices, tablets, and computers. You can also 'Add to Home Screen' to use it like an app.

You can reset your password by clicking the 'Forgot your password?' link on the login page. Follow the instructions sent to your email to set a new one.

Yes, an active internet connection is required to access the lessons and take practice quizzes.